Towards an integrated pipeline for aspect-based sentiment analysis in various domains

Publication type
C1
Publication status
Published
Authors
De Clercq, O., Lefever, E., Jacobs, GMJ, Carpels, T., & Hoste, V.
Series
Proceedings of the 8th Workshop on Computational Approaches to Subjectivity, Sentiment and Social Media Analysis
Pagination
136-142
Publisher
Association for Computational Linguistics
Conference
EMNLP2017 (Kopenhagen, Denmark)
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Abstract

This paper presents an integrated ABSA pipeline for Dutch that has been developed and tested on qualitative user feedback coming from three domains: retail, banking and human resources. The two latter domains provide service-oriented data, which has not been investigated before in ABSA. By performing in-domain and cross-domain experiments the validity of our approach was investigated. We show promising results for the three ABSA subtasks, aspect term extraction, aspect category classification and aspect polarity classification.